Gayatri
Vivek Chavan
Business Continuity Management Analyst with 5.5+ years building resilient organisations across Banking, eCommerce, Manufacturing and Healthcare — ensuring operations never stop, whatever the disruption.
during COVID-19
client units
The BCP Lifecycle in Practice
A business continuity programme is a continuous cycle — not a one-time project. Click each phase to see how it has been delivered for real clients.
↑ Click any phase to explore deliverables and tools
Establishing the foundations: BCM scope, policy framework, roles and responsibilities, and alignment to ISO 22301 requirements. At Mashreq Bank, led restructuring of Information Security policies across 200+ business units, creating a governance baseline that achieved a 52% improvement in security posture.
Performed BIA across 24+ global clients — from McDonald's to Volkswagen — identifying critical activities, dependency chains, and defining Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Used AutoBCM to standardise outputs and create executive-ready dashboards.
Designed and executed IT Disaster Recovery plans — including a full AWS Cloud DR strategy for Tata Cliq's SaaS platform using multi-region replication. Developed Business Continuity Plans for critical business operations, integrating IT DR alignment with broader BCM strategies.
Conducted Call Tree, Simulation and Walkthrough test drills for 24+ mission-critical client units. During COVID-19, led execution of BCPs for all clients simultaneously, achieving a 94% business continuity rate through work-from-home strategies with a 92% BCP test efficiency rate.
Designed and delivered ISO 22301 BCMS awareness training for employees, BCP Coordinators, and Senior Management. Created targeted awareness decks and follow-up feedback mechanisms to ensure continuous improvement of BCM culture. Provided training for both Grant Thornton clients and Capgemini's multi-sector portfolio.
Conducted ISO 27001 technical audits covering antivirus, 2FA, VPN, change management, vulnerability reports, and onboarding/offboarding reconciliation for Volkswagen, BMW, Canon, IKEA, and NBC Universal. Supported ISO 22301 certification readiness, developed risk registers, and presented actionable mitigation plans to stakeholders.
Professional Experience
5.5+ years building and auditing BCM frameworks across global consultancies.
- Delivered end-to-end BCM and ISMS consulting for Mashreq Bank, HDFC Bank and Tata Cliq across BFSI and eCommerce domains
- Architected AWS multi-region Disaster Recovery for Tata Cliq's SaaS platform — achieving 90% uptime (Elastic DR, S3 Replication, CloudWatch, Auto Backup)
- Led gap analysis and restructuring of IS policies for 200+ business units at Mashreq Bank — 52% improvement in security posture using Archer Prism
- Conducted RBI compliance audits for HDFC Bank validating Lender Service Provider adherence
- Designed and delivered BCM & Information Security awareness training for employees and senior management
- Performed BIA, defined RTO/RPO, developed BCPs and ran test drills for 24+ clients across Manufacturing, Automotive, BFSI, Airline, Food and Entertainment
- Spearheaded COVID-19 BCP execution for 24+ mission-critical units — 94% continuity rate, 92% test efficiency through WFH strategies
- Conducted ISO 27001 technical audits for Volkswagen, BMW, Canon, IKEA and NBC Universal
- Built risk registers, access control matrices and risk treatment plans; reported findings to stakeholders
- Managed Global BCM stakeholder relationships; monitored emerging risks and reported service impact
Clients & Deliverables
BCM and ISMS programmes delivered across 24+ organisations spanning 6 industries.
Skills & Frameworks
A specialist toolkit built across two global consultancies and 5+ years of hands-on delivery.
Certifications & Awards
Get in Touch
Open to BCM Analyst, ISMS Specialist and Business Continuity Consultant roles in the UAE and globally.
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